Please note: We have a standard dispatch time frame of approximately 2-3 weeks.
SHIPPING FEE - from $6.95 - $14.95 Calculated at checkout.
Please note, all of our shipping services include tracking where applicable and not signature on delivery. Insurance is an additional charge which can be added at the checkout for $5.95 and is recommended for parcels over $50.
Orders are delivered from both our international suppliers and local Australian suppliers.
International suppliers may take between 13-39 days, although most of the time they do arrive earlier. We use this time frame to take into account potential delays at customs which are unfortunately out of our control.
During peak holiday times shipping for internationally supplied products may take up to 49 days.
Once your parcels have left our supplier's warehouse they are then the property of the courier companies that each supplier chooses. We are legally not responsible for lost or damaged goods. However if your parcel does not reach you within our delivery time, we will do all we can to track and find your parcel for you and potentially refund you.
Australian Suppliers will usually ship within 3-7 business days.
If shipping confirmation is not received within 3 weeks, please contact us at firstname.lastname@example.org and we will contact our suppliers and investigate the matter to resolve any potential issues.